Criterion configuration options

This page is the full catalogue of the fields you set when you create or edit a single agent criterion in the Agent Training Center: the response type, units, answer logic, effort, speed, where the result is reused, and which verticals it is answered for. It is for anyone tuning what an agent collects and how much each run costs. The criterion editor lives inside the Agent Training Center, so anyone who can open that area can read these settings; creating and editing them is an editing action that read-only members cannot perform.

The editor opens with four sections: Agent Details (the name, instructions, and where the answer is reused), Effort & Speed, Output Format (the response type and any answer list or unit it unlocks), and Select Verticals (the per-vertical answer guidance). Each is covered below.

Response type (output format)

The response type fixes the shape of the answer the agent returns. Pick it from the Response type dropdown in the Output Format section. Some response types unlock extra settings below (a unit, answer logic, or a list of possible answers).

Response type	What it means	Extra settings it unlocks
Text	A free-form written answer	None
Number	A single numeric value	Unit (optional)
Yes/No	A simple yes-or-no answer	None
Select	One value chosen from a list you define	Possible answers
Multi-Select	One or more values chosen from a list you define	Answer logic, Possible answers
Range	A numeric band with a low and high bound	Unit (optional), Possible answers (each a min and max)
Regions	One or more countries or regions	None

For Select, Multi-Select, and Range you type the Possible answers the agent may return, adding or removing rows with Add and the row trash icon. A Yes/No criterion always returns Yes or No, so it needs no answer list.

Unit

Number and Range criteria can carry a unit so the returned figure reads correctly. Turn it on with the Unit (optional) checkbox, then choose one of the defined units or enter your own.

Unit	What it means
%	A percentage
$	A dollar amount
€	A euro amount
Other	A free-text unit you type yourself, for anything the three above do not cover

The only built-in units in the editor are percent, dollar, and euro. Any other unit, including time spans such as days or months, is entered through the Other free-text option.

Answer logic (Multi-Select only)

When the response type is Multi-Select, you choose how multiple selected answers combine.

Logic	What it means
AND	The record must match every selected answer for the criterion to be satisfied
OR	The record matching any one of the selected answers satisfies the criterion

Effort

Effort controls how much reasoning the agent applies per run. Each level carries a credit cost.

Effort	What it means	Cost
Low	Follows your steps exactly. Best when your instructions cover the task.	0.5 credit
Medium	Follows your steps and expands them with extra reasoning when needed. Best when the agent has to think through details your instructions do not spell out.	1 credit
High	Handles complex, ambiguous tasks that need deep reasoning and judgment.	1.5 credits

Speed

Speed sets how quickly the run is processed, and acts as a multiplier on the effort cost.

Speed	What it means	Multiplier
Standard	Default processing speed	1x
Fast	Faster processing speed	2x

Cost per run is the effort cost multiplied by the speed multiplier. A Low-effort Standard run is 0.5 credit; a High-effort Fast run is 3 credits. See Effort, speed and credit costs for the full grid.

Will be used in

The Will be used in setting marks where a finished answer is reused elsewhere in the workspace. You can select more than one.

Option	What it means
Business model description	The answer feeds the account’s business model summary
Account plans	The answer is pulled into generated account plans
Signals	The answer is surfaced as a signal
Competition landscape	The answer feeds the competitive landscape view

A new qualification criterion defaults to Business model description and Account plans; other new criteria default to Account plans.

Verticals

In the Select Verticals section you give the criterion its per-vertical answer, so the agent knows what a good answer looks like for each vertical you sell into. Each vertical gets its own answer field shaped by the response type you chose above.

Control	What it means
Enable all	A single switch in the section heading that turns every vertical on or off at once
Copy value to all	A per-row action that copies one vertical’s answer into every enabled vertical